|Power Restoration Update |
Almost there – power restored to most customers, thank you for your patience. One week ago, a derecho left a trail of destruction and damage across our service territory. Last week, more than 280,000 MidAmerican customers were without power and crews responded to over 1,500 gas emergencies in storm-affected areas. We’re happy to report that we have restored power to nearly every customer affected by the storm.
Storms like this do not happen every day, every month or even every year, but when they do, you can count on MidAmerican to respond in full force. We cannot thank you enough for your patience as our teams worked to respond to emergencies, field reports and restore service safely. You went above and beyond to weather this storm, too – we were encouraged by countless stories of neighbors helping neighbors with cleanup, your acts of kindness in feeding and thanking our crews, and your positive attitudes as we all dealt with a storm unlike any other in recent history. Thank you. What now?As our line workers wrap up restoration efforts on the remaining customer outages, we’re turning our sights to other Midwesterners in trouble. We are sending crews, supplies and volunteers to the Cedar Rapids area to assist with restoration efforts.
Many crews will stay in our service area to strengthen the repairs that were made throughout the last week, to ensure your power remains reliable. After the storm.Be alert for “storm chaser” scams, which involve a person going door-to-door or calling posing as a roofer or contractor. These scammers often price gouge and they may be unqualified or unlicensed.MidAmerican cannot reimburse customers for groceries lost due to storm-related outages. If you or your business experienced loss of groceries, your home, renters or business insurance company may be able to assist you with a claim. You may be responsible for some repairs to your utility equipment before we can restore service. Learn more about what parts of your electric service you own. Breathtaking dedication.Our line workers, gas service workers and tree crews worked around-the-clock to bring power back safely and as quickly as possible. We do not let up until every customer is back on-line.
When we asked, our utility and contract partners from throughout the Midwest and beyond came to help. They sent us 1,075 linemen and more than 350 tree trimmers, bolstering our total response team to 2,100 people.
On behalf of MidAmerican, our communities and our customers, we’d like to thank these men and women for their dedication to getting every customer safely connected.
At your service, 24/7 888-427-5632Online